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adol reacted to asuarez1985 for a post in a topic
@adol: Thank you! Yes, you should definitely call them a ask for a service request. Besides calling also send emails and letters to the service center where your application is being processed. Have friends, family members and acquaintances personaly write letters too asking for your case to be resolved. That's what I did as soon as I was told my case would be forwarded to a supervisor. You'll get them man.