Joan Miller

I am a credit union employee, not a DACA individual, however I am doing research for the purpose of determining how to handle new SSNs presented by DACA individuals who previously had ITINs or no SSN/ITIN at all. I would like feedback on how other financial institutions have handled this for DACA individuals. Our compliance person is insisting a couple of things I am not in agreement with, but need to find out for certain. The SSN cards state "for work only". This makes her believe we (credit union) CANNOT use it for the purposes of opening a savings/checking account or issuing credit. (Yet, we have other members who have cards that say the same or similar thing as they are legal residents who are working and that doesn't concern her...???). The other issue is that we have members who had previously opened their account or got their loan w/ an ITIN, and now want to switch it to their new SSN. She is refusing to do it, however I believe DACA individuals must cease using their ITIN once their SSN has been issued, correct? Can anyone provide: 1. Credible source/documentation giving direction; or 2. Info on how your financial institution handled this? Thanks, Joan Miller United Educational Credit Union Battle Creek, MI